Cookie Policy
Last updated: March 24, 2025
This Cookie Policy explains how Seravon ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at seravon.online. It describes what these technologies are, why we use them, and your rights to control our use of them.
By continuing to use our website, you consent to the use of cookies as described in this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Seravon) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics, advertising, and interactive content.
In addition to cookies, we may also use similar tracking technologies such as web beacons, pixel tags, local storage objects, and session storage. These technologies function similarly to cookies and are subject to the same controls described in this policy.
2. Why We Use Cookies
We use cookies and similar tracking technologies for a number of reasons, including:
- To enable core functionality of our website and ensure it operates correctly
- To remember your preferences and settings between visits
- To understand how visitors interact with our website and improve our services
- To analyze website traffic and usage patterns
- To maintain the security and integrity of our platform
- To deliver relevant content and improve user experience
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website. Without these cookies, services you have requested cannot be provided. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart. These cookies do not gather information about you that could be used for marketing purposes.
Because these cookies are strictly necessary to deliver the website and its features to you, you cannot refuse them without impacting how our website functions. You can block or delete them by changing your browser settings, but this may prevent certain parts of the website from working.
3.2 Performance and Analytics Cookies
These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
All information collected by these cookies is aggregated and therefore anonymous. No personally identifiable information is collected by these cookies.
3.3 Functionality Cookies
These cookies are used to recognize you when you return to our website and to remember choices you make, such as your language preference, region, or other customizations. This enables us to personalize our content for you, greet you by name, and remember your preferences.
The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
3.4 Targeting and Advertising Cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
3.5 Session Cookies
Session cookies are temporary cookies that remain in the cookie file of your browser only until you close your browser. They are used to carry information across pages of a website and avoid having to re-enter information.
3.6 Persistent Cookies
Persistent cookies remain in the cookie file of your browser for a longer period. They are activated each time you visit the website that created that particular cookie. These cookies are used to help websites remember your preferences and settings for future visits.
4. Specific Cookies We Use
The table below provides details about the specific cookies we use on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Strictly Necessary | Maintains user session state and authentication | Session |
| csrf_token | Strictly Necessary | Protects against cross-site request forgery attacks | Session |
| user_prefs | Functionality | Stores user preferences such as language and display settings | 1 year |
| consent_status | Strictly Necessary | Records your cookie consent choices | 1 year |
| _ga | Analytics | Google Analytics — distinguishes unique users | 2 years |
| _gid | Analytics | Google Analytics — distinguishes users within 24 hours | 24 hours |
| _gat | Analytics | Google Analytics — throttles request rate | 1 minute |
| theme_mode | Functionality | Remembers display theme preference | 6 months |
Please note that this list may be updated periodically as we change or update our services. Third-party cookies may also be set by services we use, and their presence and function are governed by the respective third-party providers' cookie policies.
5. Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through our website:
- Analytics Providers: We use analytics services to help us understand how users engage with our website. These services may set cookies to collect information about your browsing behavior across multiple websites.
- Content Delivery Services: We may use content delivery networks and hosting services that set cookies necessary for performance optimization and security purposes.
- Security Services: We use third-party security services to protect our website from fraud and abuse, which may place cookies on your device for identification purposes.
- Embedded Content: Pages on this website may include embedded content such as videos, maps, or social media features, which may result in cookies being set by those third-party services.
We do not control third-party cookies and are not responsible for how third parties use them. You should refer to the relevant third party's privacy and cookie policy to understand how they use cookies and how you can manage your preferences.
6. How Long Do Cookies Last
The length of time a cookie remains on your device depends on its type:
- Session cookies are temporary and expire when you close your browser or end your browsing session.
- Persistent cookies remain on your device for a set period defined by the cookie's expiry date, or until you manually delete them.
The duration of each cookie we use is specified in the cookie table provided in Section 4 of this policy.
7. Your Cookie Choices and Controls
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through the following methods:
7.1 Cookie Consent Tool
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can revisit and change your preferences at any time by accessing our cookie settings tool available on our website.
7.2 Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. You can use these settings to:
- View what cookies are stored on your device and delete them individually
- Block all cookies from being set
- Block only third-party cookies from being set
- Clear all cookies when you close your browser
- Open a "private browsing" session which does not save cookies after closing
- Install add-ons and plugins that extend browser functionality related to cookies
Please be aware that restricting cookies may impact the functionality of our website. Certain features may not work as intended if you disable cookies, particularly strictly necessary cookies.
7.3 Opt-Out Links for Third-Party Services
For third-party analytics and advertising services, you may have additional opt-out options available directly from those providers. We recommend visiting the relevant provider's website for specific opt-out instructions.
7.4 Do Not Track
Some browsers include a "Do Not Track" feature that signals to websites that you do not want to be tracked. Our website currently does not respond to Do Not Track signals, but you can use the other methods described in this section to control tracking.
8. Cookies and Personal Data
Some cookies we use may collect personal data, or data that becomes personal when combined with other information. When cookies collect personal data, our Privacy Policy applies to the processing of that data. We encourage you to review our Privacy Policy to understand how we handle personal information collected through cookies and other means.
Where cookies collect personal data, we process this data on the basis of your consent (for non-essential cookies) or our legitimate interests (for strictly necessary cookies), in accordance with applicable data protection laws.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in applicable laws, or changes in our business practices. When we make changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes to this Cookie Policy constitutes your acceptance of the revised policy.
If we make significant changes to how we use cookies, we will take appropriate steps to notify you, which may include displaying a prominent notice on our website or sending you an email notification if you have provided us with your contact details.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact us using the details below:
Seravon
21 Tennant St
Edinburgh EH6 5NA
United Kingdom
Email: help@seravon.online
Phone: +44 20 8050 3495
Website: seravon.online
We will endeavor to respond to all inquiries within a reasonable timeframe. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.